Shipping Policy

Shipping Policy

At Esthetic Arabia, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand the terms and conditions regarding our delivery services.

Shipping Coverage

  • We deliver to all locations within the United Arab Emirates (UAE).

  • Delivery is available to residential and commercial addresses.

Processing & Delivery Time

  • Orders are processed within 1-2 business days.

  • Standard delivery within UAE: 2-5 business days.

  • Express delivery options may be available upon request (subject to additional charges).

  • Delivery times may vary due to external factors such as weather, public holidays, or unforeseen circumstances.

Shipping Fees

  • Standard shipping: Charges are calculated at checkout based on the delivery location.

  • Free shipping: Available on orders above a specified amount (as mentioned on our website).

  • Express shipping: Additional charges apply for expedited deliveries.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order through our website or via the courier service provider’s platform.

Delivery Attempts & Failed Deliveries

  • Our delivery partners will attempt to deliver your order twice.

  • If the delivery fails after two attempts, the order may be returned to our warehouse, and re-delivery may incur additional charges.

  • Please ensure accurate shipping details to avoid failed deliveries.

Damaged or Missing Items

  • If your order arrives damaged or incomplete, contact us within 24 hours of delivery.

  • Provide clear images of the damaged product and packaging for verification.

  • We will assess the issue and offer a replacement or refund as per our policy.

Changes & Cancellations

  • Order modifications or cancellations can be made before shipment.

  • Once the order is shipped, cancellations are not possible.

Customer Support

For any shipping-related queries, contact us at +971 50 137 1323 or email info@estheticsarabia.com.

Esthetic Arabia
📍 Store 3, M-14, Behind Wafi Pharmacy, Musaffah, Abu Dhabi
☎️ +971 50 137 1323
🌐 www.estheticsarabia.com